For more than 30 years, NCI Information Systems has been a leading provider of digital transformation solutions and services to U.S. government agencies. With its Empower platform®, NCI is at the forefront of implementing artificial intelligence (AI) solutions to solve the government’s most complex mission challenges. Headquartered in Reston, Va., NCI is accelerating public sector AI adoption to create a government workforce that is exponentially more creative and productive. For more information, visit www.nciinc.com.  #NCI

QUALITY ASSURANCE PROGRAM

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NCI’s quality assurance program is largely based on practices conducted under our ISO1 9001:2015 Quality Management System certification:

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• Customer focus

• Risk Management

• Quality policy and objectives

• Employee competence and training

• Requirements review and analysis

• Design and development of customer solutions

• Internal audits

• Continuous improvement

Through implementation of ISO 9001 practices, and our Quality Policy and Quality Objectives, NCI personnel focus on customer satisfaction, fulfillment of customer requirements, and continuous improvement.

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NCI Quality Policy
NCI is committed to ensuring customer satisfaction and to meeting all requirements contained in our contracts as well as any requirements that are integral to the nature and scope of the work.   In addition, NCI is dedicated to continually improving our quality management system which provides the framework and the structure for ensuring the quality of the work we do and the services we provide.

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Quality Objectives
Measurable objectives and targets are set for projects, including ~100% on-time deliverables, achievement of all key performance targets, and high customer satisfaction.

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1 International Standard Organization